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Care Opinion

Appointment system for Podiatry at Park House

Posted By LAM

"Appointment system for Podiatry at Park House"

About: Adult Specialist Services / Podiatry

(as a staff member posting for a patient/service user),

The appointment system leaves a bit to be desired. The trouble is, when you phone on a Monday, unless you phone at 8am, you can't get an appointment for a Monday or a Tuesday. With me working, these are the only days I can bring mum. Also, the car parking is terrible.

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Responses

Response from Duncan Heaney, Head of Service - Podiatry, Health Partnerships - Nottinghamshire Healthcare 10 years ago
Duncan Heaney
Head of Service - Podiatry,
Health Partnerships - Nottinghamshire Healthcare

Submitted on 30/04/2013 at 18:05
Published on Care Opinion on 01/05/2013 at 09:46

Thank you for taking the time to post your views about the appointment system for podiatry at Park House.

We are currently reviewing the appointment and booking system for all our venues, and will post our findings on Patient Opinion on completion of the review.

Thank you again for sharing your views

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Nottinghamshire Healthcare 10 years ago
We have made a change
Nottinghamshire Healthcare

Submitted on 19/09/2013 at 14:28
Published on Care Opinion at 14:37

As a direct response to comments received on patient opinion I am pleased to say we are currently trialling a new appointment system at Park House, Carlton which will run for at least 9 months. The new system started on the 9th September ‘13 and we have received positive feedback so far.

Vanessa Briscoe

General Manager

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