"Appointment system for Podiatry at Park House"

About: Specialist services / Podiatry

(as a staff member posting for a patient/service user),

The appointment system leaves a bit to be desired. The trouble is, when you phone on a Monday, unless you phone at 8am, you can't get an appointment for a Monday or a Tuesday. With me working, these are the only days I can bring mum. Also, the car parking is terrible.

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Responses

Response from Duncan Heaney, Head of Service - Podiatry, Health Partnerships - Nottinghamshire Healthcare

Thank you for taking the time to post your views about the appointment system for podiatry at Park House.

We are currently reviewing the appointment and booking system for all our venues, and will post our findings on Patient Opinion on completion of the review.

Thank you again for sharing your views

  • {{helpful}} of {{total()}} people think this response is helpful

Response from Nottinghamshire Healthcare We have made a change

As a direct response to comments received on patient opinion I am pleased to say we are currently trialling a new appointment system at Park House, Carlton which will run for at least 9 months. The new system started on the 9th September ‘13 and we have received positive feedback so far.

Vanessa Briscoe

General Manager

Updates, changes and questions related to this story