"I received exceptional service from referral to the end of treatment"

About: Shropshire Community Health NHS Trust / Community physiotherapy Telford referral and quality service (TRAQS)

(as the patient),

I received exceptional service from referral to the end of treatment. I no longer suffer with my left shoulder pain, as long as I stick to the course of exercises and advice received from the clinic. And especially, treated by Penny Burton who was caring and understanding.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for posting your comment regarding your recent referral.

We are pleased that your experience was dealt with very professionally from beginning to end and you have had a satisfactory outcome to your referral.

Thank you again for taking the time to comment

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