"Booked online appointment, 8 weeks earlier than the one given"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Spinning12 (as ),
Doctor said I would be contacted by TRAQs within 5 days. Contacted by TRAQs 10 days after visit to Doctors. Told that if I'd read the leaflet right, I would know it was 5 days from receipt of letter. Told I would received a letter early the next week. I didn't, so rang again at the end of the following week.
Given appointment over the phone, told they had been having problems with system. Do not recall any apology for delay. Appointment letter arrived 22 days after visit to Doctors. I immediately went online and saw that there were numerous earlier appointments so booked online appointment, nearly 8 weeks earlier than the one given.