"I was referred to Specsavers for a hearing aid test "

About: Telford referral and quality service (TRAQS)

(as a service user),

I was referred to Specsavers for a hearing aid test and was treated very professionally by the lady at all stages of the procedure.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for your comments regarding your recent referral for a hearing test.

Specsavers Hearing Service has become an additional option within the choice of providers offered to patients for audiology referrals. I am pleased that your experience was dealt with very professionally and you have had a satisfactory outcome to your referral.

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