"I was very happy with the way I was treated."

About: Telford referral and quality service (TRAQS)

(as the patient),

The person I saw in the audiology department was very good. She explained exactly what would happen in the examination and what to expect afterwards.

I was very happy with the way I was treated.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Many thanks for taking the time to provide TRAQS with feedback regarding your recent referral.

We are pleased to read that the treatment you received was of a satisfactory standard and that you received a full explanation of how the examination would proceed.

Again, many thanks for your feedback.

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