"Service was efficient"

About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF The Princess Royal Hospital / Ear, Nose and Throat The Princess Royal Hospital Ear, Nose and Throat TF1 6TF

Posted by Rocket929 (as a service user), 10 years ago

Service was efficient. Staff caring: explaining process and results in a cogent and thoughtful manner.

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Cathie McKenzie

Patient Advisor, TRAQS,

NHS Telford and Wrekin CCG

Patient Advisor

Submitted on 30/04/2013 at 20:29

Published on Care Opinion on 01/05/2013 at 17:00

Thank you for your feedback.
The care provided by all NHS staff is of the greatest of importance and I am pleased to note that you received a high standard of care on this occasion. I am also pleased that TRAQS was of some assistance in ensuring you were seen promptly and your experience was so positive.

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Shrewsbury and Telford Hospital NHS Trust

Submitted on 01/05/2013 at 12:13

Published on Care Opinion at 17:00

Thank you for your kind comments regarding the staff involved in your care. I will be happy to share them with the staff concerned.

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Service was efficient

"Service was efficient"

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