"I can find no fault in the service that I received"

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital / Cardiology

(as a service user),

I can find no fault in the service that I received. A referral within a couple of weeks to the Cardiology Department at Princess Royal Hospital resulted in the offer of a convenient appointment.

I was seen exactly on time by an efficient and extremely pleasant member of the medical staff. Well done, thank you.

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Responses

Response from Patient Services Officer, Shrewsbury and Telford Hospital NHS Trust

Thank you for your kind comments regarding the staff involved in your care. I will be happy to share them with the staff concerned.

Response from The Princess Royal Hospital

Thank you for letting us know about your experience. This sounds fantastic - exactly the type of service that every one of us would want for us and for our loved ones.

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