"Lack of communication with departments"

About: Princess Alexandra Hospital (Harlow)

Anything else?

I am currently under several departments with the hospital example rheumatology, urology and cardiology. Each department needs to talk to each so that the patient is treated as a whole person and not as body parts.. This would stop the clashes of opinions on medications prescribed, so their isn’t a constant change of medication when visiting these several departments specially when there are side effects to these to medications prescribed. .

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Response from Princess Alexandra Hospital

The Princess Alexandra Hospital NHS Trust is working hard to improve services and ensure patients receive high quality care the first time, every time.

The experience you have had clearly does not show that and so it would be really helpful for our learning if you would get in touch with us.

We need to take what you have said and change the way the services work together to learn lessons for the future. Please make contact with the Patient Experience Team directly on 01279 82 70 84 and we will do all we can to resolve any remaining questions you may have.

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