"review as a longterm inpaitent"

About: Sandwell General Hospital

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was appaled at the clensiness,ward smelling of urine,staff not very friendly teenager in with an oaps.lack of staff communications was bed ridden and left in soiled sheets for prolong peri wait for od,not answering to buzzers,paitent privacy invaded not provided with any underwear as was unable to wear own due to being catherized. male staff should look after male and female shouls look after female,alaways short staffed was more depressed. Drs waste too much time doing unecessary test rather than listening and treating.Whats even more annoying is several different drs come all asking the same questions why don't they read the notes. test results don't come back and they wait for you to deteriorate before they do anything.was placed in a ward that had nothing to do with my problem

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Responses

Response from Sandwell General Hospital

Thank you for your feedback. I am sorry to hear that your experience with us was not up to standard. We take the privacy, dignity and respect of our patients very seriously and would like to investigate into this further, so we may put things right. To discuss your care, can you contact our Patient Advice and Liaison Team (PALS) by calling 0121 507 5836, 10am – 4pm, Monday – Friday. Toby Lewis, Chief Executive

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