"Simply amazed by Stafford Hospital. Thank you"

About: Stafford Hospital

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I came into Stafford A&E on 11th April for a suspected miscarriage. The care I received from arrival to discharge was outstanding. All the staff I came into contact with we're kind compassionate and thorough in their roles. When I arrived I was extremely agitated and upset but the staff managed to reassure me and made me feel comfortable. Both the A&E and maternity units were spotlessly clean. The member of staff who stood out to me was on A&E who was so knowledgable as well as kind and caring. Making sure I had everything I needed and got me all the tests I needed. I originally was going to have my baby at Lichfield but now I will be coming to Stafford and I will tell everyone else I know of the positive experience I had. Thank you to you all for your help, you have given me confidence and pride in my local hospital.

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Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust

Dear Sarah

Thank you for taking the time to provide us with this feedback. I am delighted that your experience of our hospital was so positive and yourself and baby are safe and well. Comments like these really do make a difference to our staff who are working very hard to make a difference to the patients in their care. I have shared your posting with the maternity team.

Kind Regards

Angela Grocott

Head of Patient Experience

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