"Poor triage in a and e"
About: The Princess Royal Hospital (Telford) The Princess Royal Hospital (Telford) Telford TF1 6TF
Posted by Abby hicks
Your queuing system in a and e is terrible. I went in yesterday with my five month old son only to have to take a "cheese counter ticket" and when I asked the triage nurse if there was a priority system they looked over their glasses and said he looks ok to me ! How u can assess a 5 month baby from across a room in a glance is beyond me. After waiting there I then had to waiting in a que for reception by this time my son was floppy and not responding - I actually went through to a and e myself where I have to say the staff and service were second to none. Although I'm disgusted with the attitude of the triage nurse and how they feel its ok to treat a patient this way and be so callus !