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"A fantastic job"

About: Royal Albert Edward Infirmary / Accident and emergency

(as the patient),

I had to attend the A&E department on Friday. The staff in all aspects from reception right through to seeing the surgeon were fantastic.

The surgeon told me I needed surgery the next day and this was all done.

I would like to express my thanks to the general surgeon on duty on Saturday and his whole surgical team for their help in getting me well.

I felt great after the op and was home within hours. Every single member of the hospital I came in contact with was brilliant. A fantastic job by everyone involved.

My sincere thanks to everyone.

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 10 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust
Submitted on 29/04/2013 at 15:03
Published on Care Opinion at 15:16


Many thanks for posting your most positive comments about your patient experience both in A&E and within the Surgical Division. I have passed this to the Directors of Performance and the Heads of Nursing for Medicine and Surgery to share with the staff.

May I take this opportunity to extend our best wishes for your continued recovery.

Kind regards

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