"Disappointed and quite disgusted"

Anything else?

My son was asked to arrive for hand surgery as a day patient at 7.30am on 23rd April 2013 and some 7and 1/2 hours later has not been treated.

He has neither eaten or drank since 12 midnight, which in itself is appaling and shows a complete lack of organisation and a total disregard for patients needs and well being.

We are Bupa members and I'm sure had I gone down that route that the operation would have been one of the first on the surgeons list, this should not be necessary and I now know why I pay for private medical insurance and will use it at every opportunity in the future. You can rest assured that I will not be selecting any of the medical professionals that hold clinics at North Manchester General..

If this hospitals short comings are indicative of all health care trusts it is understandable that they get such bad press.

it would appear that you clearly have to be dying to get any attention!!!!!!