"Once I was referred, the consultation appointment came through quickly"

About: Telford referral and quality service (TRAQS)

(as the patient),

The treatment I received was ok, not sure it will work. Once I was referred, the consultation appointment came through quickly, but took nearly a year back and forth to my doctors before they referred me.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Thank you for sharing your comments with us. I am pleased that you received your appointment quickly once your referral was received by TRAQS. However, I am sure you appreciate that TRAQS are unable to comment on the time you waited before we received your referral from your GP.

Thank you again for taking the time to comment.

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