"Ward 3 - caring, competent, kind and compassionate staff"

About: New Victoria Hospital (Glasgow)

(as the patient),

Ward 3 in the New Victoria in Glasgow is a very well run ward, ably led by the senior staff nurse. It is a welcoming, well-appointed and clean environment.

The staff are - without exception - caring, competent, kind and compassionate. All needs were quickly and efficiently addressed in a professional and considerate manner.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting and where appropriate to pass comments on.

Once again, thank you for using the Patient Opinion feedback system, it is greatly appreciated.

All of the staff in Ward 3 at the New Victoria hopital will be delighted to read your very thoughtful remarks.

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