"Hear me out! "

About: Northamptonshire Healthcare NHS Foundation Trust / Child and adolescent mental health Nottinghamshire Healthcare NHS Foundation Trust / Child and Adolescent Mental Health Services – Community(County)

(as the patient),

Since May 2012 CAMHS have supported me along with Nottinghamshire Social Services and many more referrals including WHAM, The Sett at Northamptonshire and many more emergency services available.

As some people would disagree, anxiety and depression is a main problem in my family with losing close family members making things worse. Growing up with family members having alcohol problems can be unbearable to cope with as I’m not going into too much detail.

My life was revolving around school and not knowing what to come home to. With my confidence being severely low, 'opening up' to people was difficult, as I thought bottling my thoughts up was the best way at the time. Eventually I turned to self-harm and suicidal attempts. With no support or family to talk to, the resurgents were not there. Being the quite girl that nobody talked to I was slowly digging myself into a black hole that I thought no one understood.

I got proven wrong when I was hospitalised for a suicide attempt. All my family members turned the other cheek but my mum. After a while of treatment, me and my mother’s relationship slowly got better till she realised the damage she has done to me is not going to be easily washed away.

I needed all the support I could get at the time. I was not bothered I only got sectioned in the mental health service on a family bereavement and soon wanted to change. We all discussed medication that I was not sleeping well or even settling down well.

Now I look back without the help of these services, I couldn't have been the person I am today. I have no doubt I can still get help when I need it. However for any others struggling who need these services, they have a long waiting list. It shouldn’t be like this. I know there are many people out there but I do recommend the NHS is needed more by young people and the society itself too. By talking to that one person, I opened a lot of opportunities.

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Responses

Response from Hugh Jones, Service User and Carer Involvement Lead , Quality Support and Assurance, Northamptonshire Healthcare NHS Foundation Trust

Thank you so much for sharing your story. I am glad that the staff at The Sett were able to help you in some way. My disappointment is that you had to find yourself in a real crisis before you got the support that you so obviously need.

I will pass your comments on to Gillian Seed, the manager of The Sett. I am sure she will be pleased to read your positive comment and use your comment about waiting lists when looking to develop her service.

Best wishes for the future,

Hugh

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Response from Zoe Rowe, Head of Governance Quality & Patient Experience, Local services, Nottinghamshire Healthcare NHS trust

Dear Fresh123, Thank you for sharing some reflections of your recent journey. You clearly have a lot of resilience and courage to have come through some very difficult times and to get to where you are today. I have no doubt that your story will be a source of strength and hope to many others - thank you.

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Response from Nicola Crisp, Manager, WAM (What About Me?) Chidren and Young People's Service and Recovery Partnership Training Team, Nottinghamshire Healthcare NHS trust We are preparing to make a change

Thank you for sharing some of your story. I was pleased to read that you felt the services had supported you and that the support would be there if you needed it in the future. As a Service it is important that we monitor our waiting times so that young people are not left waiting to access support when they have identified that they need it. I will use your comments to ensure that we look at our current arrangements regarding waiting times.

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