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worst experience ever

Story from nhs.uk

"worst experience ever"

About: Milton Keynes Hospital

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Had my first baby here, left alone for hours before and after even though there were complications. Had at least 5 different midwives in 12 hours. At times door left open so no privacy even though I had epidural and legs in the air unable to move! No choice about intervention, no after care, just left alone for 5 hours after giving birth with a baby who wasn't taking to breast feeding. Stuck on ward for 3 days after with baby being treated like an experiment. No dignity, no peace, no communication and told different things by each person that came to see you! What should have been the most amazing moment of my life left me in tears and terrified.

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Responses

Response from Milton Keynes Hospital 10 years ago
Milton Keynes Hospital

Submitted on 19/02/2014 at 13:40
Published on nhs.uk on 20/02/2014 at 03:00

Firstly, Milton Keynes Hospital would like to apologise for the length of time it has taken to reply. The Trust is sorry to hear of your experience of the Maternity Unit and your comments have been passed to the responsible managers for their information and action. If you would like to discuss this further or make a complaint then please contact the Patient Experience Team on 01908 243633 or 01908 243181 or alternatively e-mail patientexperience@mkhospital.nhs.uk or write to the main hospital address. Thank you.

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