On 22nd April I arrived at my mother's house in Mirfield to be there to receive delivery of equipment essential to help her return home after a major ankle operation.
I was there as instructed before 9am (I live in Teesside) but nobody had appeared by 4pm, over an hour after the latest expected delivery time we were given. Appalling and it now leaves my mum and her social workers to try to find a different delivery solution. How utterly shameful this service experience was.
"Non appearance"
About: Locala Community Partnerships CIC / Kirklees integrated community equipment service (KICES) Locala Community Partnerships CIC Kirklees integrated community equipment service (KICES) Huddersfield HD1 5DG
Posted by Wheldrake (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Louise Thornton