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Patient/Carer "one to one" meal experience

Posted By Jansp5

"Patient/Carer "one to one" meal experience"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as a staff member posting for a patient/service user),

Silver Birch Ward, Highbury Hospital

We arranged for the Carer to have a meal with their loved one/relative.

A three course meal was served in our Visitor Room. The Carer was asked about their meal requirements in advance.

There was waitress service provided by our Therapeutic Activities Co-ordinator.

The table was set as if in a restaurant and there was soft music playing in the backgound

After the meal the patient/carer were left to spend some quality time together away from the hustle and buslte of everyday ward activity.

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 11 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 24/04/2013 at 20:39
Published on Care Opinion on 25/04/2013 at 09:27

picture of Jane Danforth

This is such a great idea particularly on a ward where it's busy. Sharing a meal with loved ones in hospital is obviously very different to a home environment and it's a good example of the ward creating a restaurant type of environment that is homely to help patients and families.

This puts patients, carers and families at the heart of the service provided on the ward.

Well done Silver Birch!

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