"Lumpectomy: waiting two hours past my appointment time"
About: New Victoria Hospital / Day surgery New Victoria Hospital Day surgery Glasgow G42 9LF
Posted by Neighbour733 (as ),
There was a very high standard of care at the New Victoria Hospital - it cannot be faulted. Staff (all) dealt with me in a very caring way and I felt this was reassuring.
On the appointment side - the downside was waiting two hours past my appointment time.
One other point was if I had been given my op time, to attend at 7: 30am and then received a letter telling me to attend for the lymph node tests at 10: 30 with no mention that I had to still attend at 7: 30.
I phoned the breast care nurse with this enquiry as it was not clear. This also happened to another lady and unlike me she did not turn up untill the later time.
This meant that other people's operation times were rearranged,
This matter should be addressed as it is costly to the health service.