"Couldn't fault care given by all trades of staff"

About: New Victoria Hospital / Day surgery

(as the patient),

Staff pre-op: Kind, efficient, caring and attentive.

Theatre staff: Informative, kind and efficient

24 hour bed staff: Caring, kind, attentive

As a valued member of the NHS I couldn't fault care given by all trades of staff and I am happy to see the NHS in New Victoria provide the quality of care expected.

Meals: Apart from sandwich and biscuit packs, I was not impressed with the quality of food. Smash NOT enjoyed.

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Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting and where appropriate to pass comments on.

Once again, thank you for using the Patient Opinion feedback system, it is greatly appreciated.

The staff involved in your care will be delighted to read your very thoughtful remarks.

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