"Impressed with Maternity services"

About: John Radcliffe Hospital

Anything else?

My baby was due on 23rd February 2013, however I went into labour on 31st January and went to the John Radcliffe in Oxford. As soon as i arrived i was quickly examined and had to be taken to delivery straight away, from the moment i arrived there i was looked after extremely well and felt comfortable in the care of the midwives. My baby was born 7 hours later and both midwives stayed longer than their shift until he had arrived. The room i was in was spacious and i was able to have my family around me, there were also facilities near by. I did have a bit of a wait until we were taken up to the ward as we had to stay in overnight, however we were given a selection of food/drink and then once we were shown to our bed we were made comfortable and i found the midwives to be extremely helpful and caring throughout the night. Facilities were clean and comfortable. Even when we had to return a few days later i was equally impressed with the service we were given and how well myself and baby were cared for. All in all a very good experience.

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Response from John Radcliffe Hospital

Thank you for taking the time to tell us of your experience in the maternity unit at the John Radcliffe Hospital. We are pleased that you felt you were looked after well, by caring staff in clean and spacious facilities enabling you to have your family around you.

It is reassuring to hear that our staff are epitomising our values of ‘delivering compassionate excellence’ in such a strong and positive manner and we know that all those involved in your care will be delighted to read this.

We thank you for allowing us to share your experience and wish you and your family every good wish for the future.

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