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"Amazing A&E running full throttle"

About: Moorfields Eye Hospital (City Road Campus)

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It took me over three hours to be fully processed at the A&E here but that had everything to do with the volume of patients arriving and nothing to do with the organisation of the place and the work-rate of staff, which was amazing.

They put me in front of a triage nurse immediately on getting there and then passed me quickly on for simple nurse-led tests to rule out anything serious that might need rapid attention. After that there was a longer wait for a doctor to double check everything, confirm what others thought and explain fully what the issue was.

This is an excellent example of a A&E unit working very well despite massive demand. Wish it had been faster but this could in no way be blamed on hospital or staff.

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Responses

Response from Moorfields Eye Hospital (City Road Campus) 11 years ago
Moorfields Eye Hospital (City Road Campus)
Submitted on 19/04/2013 at 13:10
Published on nhs.uk on 20/04/2013 at 05:15


Thank you for these positive comments. I'm glad you had a good experience with us, despite the wait. I will ensure your remarks are passed on to the A&E team.

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