"Lovely staff at sexual health service"

About: Locala Community Partnerships CIC / Kirklees Sexual Health

(as the patient),

I had an appointment at Batley on friday for my implant to be removed. I was so nervous as I didn't know what to expect.

The nurse explained everything to me, I felt I wasn't rushed and she answered all the questions I had.

The procedure itself was nothing to worry about, and I was surprised how quickly it was removed. What lovely friendly staff.

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Responses

Response from Gemma Fowler, Integrated Governance Clinical Manager, Locala Community Partnerships

Dear michelles

Many thanks for leaving this feedback on Patient Opinion which I have shared with the CaSH team at Batley.

Dawn Broadbent, Clinical Nurse Manager, would like to issue the following response:

"Thank you very much for taking the time to leave such lovely feedback following your visit to the Locala CaSH service.

We welcome and value all feedback and it is always nice to get such positive responses.

We strive to maintain good quality service and we are always grateful when the hard work of our colleagues has been recognised. I'm glad you felt you were given the time you needed to ask questions and have them answered.

Thank you again

Dawn"

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