"some short comings!!"
About: Queen Elizabeth I I Hospital (Welwyn Garden City) Queen Elizabeth I I Hospital (Welwyn Garden City) Welwyn Garden City AL7 4HQ
Posted by Anonymous
I was impressed with the care from some of the nurses however I had to give the same information several times to sevarl different memebres of staff as it was never communicated. This involved social set up and basic nursing needs.
I was unhappy with attention to meal provision, despite bringing in food and drinks none of this was ever opened for a patient with dementia who would not instigate this herself yet when I visited drank 400mls of lemonade and ate several chocolates and cakes withinn minutes - this had been communicated to ward staff.
Discharge procedure wasa also poor, despite daily being informed that it would be necessary to give 24 hrs notice for a restart of qds care package and time for family to arrange food, heating etc - a phonecall was revceived from the ward pharmacist (to the wrong contact person, not nok) informing of imminent discharge.
*No option for mau on drop down for departments on section 4*