"The lack of basic care and dignity on ward 7a"

About: The Royal Liverpool University Hospital

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My husband spent 6 days on that dreaded ward left unwashed and in a bed that had a sheet with blood stains on it due to my husband having been given blood. Myself and my grandson asked for it to be changed and were told someone will do it asap but guess what it never was. We returned the next day to find no clean bed and my husband left sitting on a chair by the bed with his head on his knees unable to even stand up because of his illness so me and my grandson assisted him back into bed. I was so disgusted as I rang the ward before visiting him and was told oh yes he is fine had a wash and shave no problem well all I can say is my husband had been admitted many times in the RLUH on different wards and been very well cared for but ward 7a is one nightmare. My husband never came home.

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Response from The Royal Liverpool University Hospital

Thank you for your comment. We are very sorry to hear about your experiences. We'd like to speak to you about this so we can investigate further. Because we cannot contact you via this website, would you please get in touch with us? You can contact our Customer Relations Team and they will contact our deputy director of nursing for you as she would to talk to you. You can contact them by phoning 0151 706 4903/2265, via complaints@rlbuht.nhs.uk or typetalk 18001 0151 706 4903/2265. Thank you.

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