"Blood test - phlebotemy department"

About: Gravesham Community Hospital

Anything else?

I had a blood test at gravesend community hostpital today. The staff were very friendly and were talking about another recent good review they received. The turn up, take a ticket and wait service is very good, I waited under 10 minutes. Male aged 28

Thanks to the staff for putting me at ease as I do tend to panic about blood tests due to previous bad experiences at other locations.

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Responses

Response from Karen Edmunds, Head of Patient Experience and Public Engagement, Engagement Team, Kent Community Health NHS Trust

Dear Rob, thank you for taking the time to tell us about your recent experience at Gravesham Community Hospital. I'm pleased that the Phlebotomy staff put you at ease. I'll make sure that your comments are shared with the staff there.

Best wishes

Karen

Customer Care Team

Kent Community Health NHS Trust

Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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Response from Gravesham Community Hospital

Dear Rob, thank you for taking the time to give us your feedback. We're pleased that the staff put you at ease. We'll make sure they see your comments.

Best wishes

Customer Care Team

Kent Community Health NHS Trust

Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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