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About: Queen Elizabeth Hospital Birmingham

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This hospital is ok. For a huge teaching hospital its should be more then ok. I stopped there for 1 night so I could be treated in the morning but ended up not being treated and sent home the following night. 3 relatives have stopped also and all ended up with an infection and internal bleeding, that Is disgusting. What more do I need to say.

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Responses

Response from Queen Elizabeth Hospital 11 years ago
Queen Elizabeth Hospital
Submitted on 16/04/2013 at 14:12
Published on nhs.uk on 17/04/2013 at 05:15


Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We welcome all feedback and would like to assure you that all comments are taken seriously and acted upon as part of our ongoing commitment to improving patient experience.

We are very sorry to hear that you are unhappy with some aspects of your experience; and that of your relatives, whilst being cared for in our hospital. We would welcome the opportunity to hear more about the specific circumstances so that we can take action to improve where necessary.

If you would like to discuss this with us in more detail please make contact via our Patient Advice & Liaison Service (PALS).

You can contact PALS by phone 0121 371 3280, by email PALS@uhb.nhs.uk , via the hospital website http://www.uhb.nhs.uk/pals-form.htm or in person by dropping in between 9am – 4.30pm (Mon-Fri) to the PALS office located to the left of the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.

Thank you again for taking the trouble to post your comments on the NHS Choices website.

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