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2 hour wait unacceptable

Story from nhs.uk

"2 hour wait unacceptable"

About: Macclesfield District General Hospital

Anything else?

Waited for two hours (appointment time 11.30a.m.)

The water cooler was empty and the drinks/snacks machine was out of order. No information given as to the reason for the delay.

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Responses

Response from Macclesfield District General Hospital 10 years ago
Macclesfield District General Hospital

Submitted on 14/06/2013 at 16:00
Published on nhs.uk on 15/06/2013 at 04:00

Thank you very much for taking the time and trouble to post your comments on the NHS Choices website. I was disappointed to hear of your experience, particularly as you were not informed as to why there was a delay. Your comments about the water cooler and drinks / snacks machine being out of order have been reported to the appropriate staff and I am pleased to be able to tell you that they now in working order. Thank you for making your comments.

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