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Care Opinion

Staff at Thorneywood,CAMHS, Nottingham

Posted By Eleanor L

"Staff at Thorneywood,CAMHS, Nottingham"

About: Nottinghamshire Healthcare NHS Foundation Trust / Child and Adolescent Mental Health Services – Community(County)

(as a parent/guardian),

My daughter was referred to CAMHS as a teenager and received the most extraordinary care from Dr Carl Jones and Dr K Mueller.

The reception staff were always splendid and helped to make a difficult time much better. Our heartfelt thanks to them all. She now has some coping mechanisms to help her through.

The health professionals here (and her GP) were a beacon in a long a sorry tale of others who failed her. Not only did the staff care for the patient, they cared for the family. Thankyou

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 11 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 17/04/2013 at 15:03
Published on Care Opinion at 20:56

picture of Jane Danforth

Thank you very much for sharing your story about the services your daughter received from CAMHS. We really appreciate your feedback.

I will pass on your thanks to Dr Jones, Dr Mueller and the team who I know will be pleased to read your posting.

It is really good to hear they made a difference and you felt supported as family.

I hope your daughter continues to recover.

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