"Five week stay early 2013"
About: Croydon University Hospital Croydon University Hospital Thornton Heath CR7 7YE
Posted by Anonymous
I found the majority of the staff were kind ,helpful & thoughtful, Three nurses/ward assistants were either rude, morose belligerent, offhanded or more intent in imposing their own persona. than forming a rapport.
The ward manager was loud both in voice and demeanour. Orders were shouted at staff presumably to make it clear who was in charge. My one contact with them was unpleasant. On the plus side three "Trainee" nurses came across as pleasant , friendly, very keen to help and prompt in responding to requests for assistance. When they qualify I do hope they retain all the good things and don't allow some of the more testing situations sour their principles
I think I should say that the "off ward" staff seem more content with life, which, perhaps underlines that pressures on the nursing side are more onerous. It takes a special kind of person o be in the front line. Whilst a resident I'm glad to say I met quite a few .
Finally despite a potential problem, the treatment I received seems to have been a success. I shall find out quite shortly.