"Thank you"

About: Royal Lancaster Infirmary

Anything else?

I attended the RLI Xray department today for a ultrasound - I wish to sincerely thank the staff for such an efficient service. I was terrified about having the scan despite knowing it was quite an easy procedure. I arrived in the department at least 30 minutes early with a very full bladder (as requested) and before I had even sat down in the waiting area I was called. The radiographer immediately put me at ease & explained the whole procedure giving me the results immediately. Thank you so much - what a relief. I know that the RLI is under heavy scrutiny at the moment from the CQC & the media but the servive I received was first class. Despite what may be occuring around you please carry on & be immensely proud of what you do.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Lancaster Infirmary

Many thanks for posting such kind comments about the treatment you received and the staff who treated you. We will pass these comments onto the staff who work in the area. If you are interested in receiving latest news from the hospital you can visit our website. If you are not already a member and would like to sign up please visit the following link: http://www.uhmb.nhs.uk/trust/how-to-become-a-member/

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story