"given the run around"

About: Blackpool Victoria Hospital

Anything else?

my husband has been waiting a biopsy since 25/1/2013 which is 10 weeks.we have been given all sorts of reasons first waiting for a bed and then we should have word.then they were going to check with the department .then they could not find the appointment.so they said they would make new one.but today they said they were some one else.so i think its just excuses .but who knows if the cancer as grown.we have not seen anyone to tell us whats going on.that only a few excuses i could go on for ever .sorry they said they were waiting for another person to look at some thing .so i dont know what to think .

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Response from Paul Jebb, Assistant Director of Nursing (patient experience), Clinical Governance, Blackpool Teaching Hospitals NHS Foundation Trust

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Many thanks for your comments, I have discussed these with the Cancer Performance team and a wait this long is extremely rare but without knowing your details the team could not look into your case any further.

If you would like to contact the Patient Relations Team on 01253655588 and give them more details I will ensure that your case is looked into thoroughly.



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