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"City Hospital Cardiology Short Stay Unit"

About: Nottingham University Hospitals NHS Trust - City Campus / Cardiology

(as the patient),

When told I had to have a short stay in hospital, I was filled with dread after seeing the treatment received by family and friends also the treatment I've received myself in the past.

What a shock! I spent a day and a half in the Cardiology short stay unit, it was brilliant. Every member of staff I came into contact with including nurses, cleaners and doctors treated me like a person and had time to explain and put my mind at rest. The ward etc was spotless.

I cannot express highly enough what a wonderful team you have there. If the rest of the City Hospital is half as good as this unit, I will elect to be treated at the City Hospital ahead of my local hospital, Derby City or Chesterfield Royal.

I would like you to pass my comments to all the staff and upwards to managers etc

A very happy patient

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Responses

Response from Jessica Haggett, Patient Experience Officer, Communications, Nottingham University Hospitals Trust 11 years ago
Jessica Haggett
Patient Experience Officer, Communications,
Nottingham University Hospitals Trust
Submitted on 15/04/2013 at 14:20
Published on Care Opinion at 15:16


picture of Jessica Haggett

Thank you for such kind comments. It’s great to hear you felt safe and reassured throughout your care. I will of course ensure your feedback is shared with the relevant colleagues.

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