"I am upset that DART were unhelpful"

Last month went to see my GP with pain in my right ear and balance problems. My GP referred me not an ENT clinic. On receipt of the letter from my GP I contacted DART with the code and password to make an appointment.

I was disappointed with the disgraceful response from DART who told me no appointments we available at any of the six local hospitals, nor could they tell me when an appointment maybe available.

Later that day I received a further letter from my GP with the referral information – this asked for a urgent appointment within two weeks for investigation of suspected head and neck cancer.

In view of the severity of the possible diagnosis I took this up with a private organisation who instantly referred me to Mount Stuart Private Hospital where I was seen the following week.

I am upset that DART were so unhelpful.