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"Ward 21 childrens ward what stars you are"

About: Darlington Memorial Hospital

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Thank you to all staff for the care we received when my daughter had eye surgery. From first setting foot in the ward I could feel the warmth and friendliness of all the staff. They made my daughter feel at ease because this was her first time in hospital. They explained everything that would happen before her surgery and one of the nurses walk us down to the theatre reassuring my daughter that she would be fine. when my daughter came back to the ward this nurse went out of her way to find my mam and I to tell us my daughter was back on the ward. I would also like to thank another very friendly nurse on this ward. Once again I would like to thank you for your care. Keep up the good work. Xxx

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Responses

Response from Darlington Memorial Hospital 11 years ago
Darlington Memorial Hospital
Submitted on 10/04/2013 at 12:18
Published on nhs.uk on 11/04/2013 at 05:15


Thank you for providing feedback on your daughter's recent admission to Ward 21 (Children's Ward) at Darlington Memorial Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care your daughter received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the ward staff.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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