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Phone contact - fracture clinic

Story from nhs.uk

"Phone contact - fracture clinic"

About: Warwick Hospital

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When I broke my ankle the treatment I received from the time I arrived until I was discharged was first class, other than the fact that when it came to my first meal they had run out of food.

My only complaint is having tried to contact the fracture clinic for advice on whether I could drive or not was impossible, the phone rang for 5 minutes but no reply.

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Responses

Response from Warwick Hospital 11 years ago
Warwick Hospital

Submitted on 10/04/2013 at 18:14
Published on nhs.uk on 11/04/2013 at 05:15

We are glad that you have rated your treatment of Warwick Hospital as first class and we will forward your comments to the A&E Department.

We apologise that you were not able to contact the Fracture Clinic and we will ensure this issue is looked into so other patients do not have the same experience. I would also appreciate if you could contact me on the below address to discuss the issues raised regarding food so we are able to investigate into this with our Hotel Services Provider.

Kind regards

Glen Burley

Chief Executive

Glen.burley@swft.nhs.uk

Chief Executive’s Office, Warwick Hospital, Lakin Road, Warwick, CV34 5BW

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