"Hunt the patient!"
About: Royal Bolton Hospital Royal Bolton Hospital Bolton BL4 0JR
A friend of mine went in for a day procedure and asked me to collect her at 3,00pm - she would phone me when ready.
At 5.00pm I was a little concerned that there had been no call.
I phoned the hospital, was spoken to by someone called 'operator' and gave my friends name.
'Operator' said that she was unable to find a Day patient by name and that we would have to play ' Guess the Ward".
Third time lucky (sorry to mither you, Daycare and S4) and 10 minutes later, I found out that she was OK, but that they were keeping her back to ensure that.
Playing a game is usually good fun, but not in this case!
Operator or system fault?