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First time experience was amazing

Story from nhs.uk

"First time experience was amazing"

About: Bedford Hospital South Wing

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I would like to say that I recently went into Bedford Hospital for keyhole surgery and I would like to thank you all for the experience that I had, and the treatment that I received. I have never been in hospital before never mind having an op. I was absolutely terrified!! I was looked after very well and everything was explained in great detail. I was knocked out at 9ish and was going home at 2ish. I would not worry about having to be operated on again at Bedford.

A great big huge thank you to all those involved in my op.

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Responses

Response from Bedford Hospital South Wing 11 years ago
Bedford Hospital South Wing

Submitted on 10/04/2013 at 10:34
Published on nhs.uk on 11/04/2013 at 05:15

Hello,

Thanks for taking the time to leave your thoughts on being treated at Bedford Hospital.

I am pleased to read that, despite your initial apprehension, you were looked after and your operation went well. We take patient care very seriously at Bedford Hospital and I will be sure to pass on your compliments.

Take care,

Ben Raza , Senior Communications Officer , Bedford Hospital NHS Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Communications Team, Bedford Hospital NHS Trust 11 years ago
Communications Team
Bedford Hospital NHS Trust

Submitted on 11/04/2013 at 10:39
Published on Care Opinion at 13:50

Hello,

Thanks for taking the time to leave your thoughts on being treated at Bedford Hospital.

I am pleased to read that, despite your initial apprehension, you were looked after and your operation went well. We take patient care very seriously at Bedford Hospital and I will be sure to pass on your compliments.

Take care,

Ben Raza, Senior Communications Officer, Bedford Hospital NHS Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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