"Long awaited operation"

About: Tamar Referral & Appointments Centre

(as the patient),

Having broken my nose in February 2012 the length of time I had to wait to see a consultant was too long. My first appointment was June and again in August.

The operation was eventually done in September and all the staff were very kind and helpful.

However I do feel that having to wait to wait 7 months for an operation is not good enough.

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Response from Gemma Smith, Tamar Referral & Appointments Centre (TRAC)

Dear ‘Dabble623’,

Thank you for taking the time to share your comments wit us. I am sorry to read you experienced a delay in receiving an appointment for your operation. All appointments for operations are organised by the hospital department, if you are able to share some more information about your referral I would be happy to look into this for you.

Please fee free to contact me on 01626 883712, I am available from Monday to Friday from 9am until 5pm. Alternatively you can also email me at cab.helpdesk@nhs.net.

Kind regards

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