"Left in pain and uncomfortable after a motorcycle accident"

About: East Surrey Hospital / General surgery

(as the patient),

Involved in motorcycle accident so admitted with some haste earlier this month. I am writing this to hopefully make someone aware of a small but atrocious part of my stay.

Overall the care and attention to my problems were exemplary, making this contrast very easy to notice.

The period when this happened was my first evening/night/morning shift in SAU ward.

In short: -

1/ I had an existing potentially serious infection to my right calf and was told to complete my anti-biotics (but didn't have them with me). I voiced my concern twice as no medication was forthcoming. I was then told off in person by the sister as apparently it had been made clear to me that only a doctor could approve and administer these. I never got the anti-biotics, but luckily symptoms continued to subside.

2/ At no point was I offered painkillers or asked if I was in pain. (I was there 8 hours, through the night)

3/ At no point were bed covers pulled over me or cushions adjusted. I was incapable of performing either of these.

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