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No appointment

Story from nhs.uk

"No appointment"

About: The Maidstone Hospital

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Supposed to have anual heart check in february 2013 april had not recieved appointment so i rang the hospital only to be told i had been overlooked.Makes you wonder what sort of systems are in place at this hospital.It seems even after heart surgery it is not important at this hospital.Allso rang pals ofice 2 days in row left messages recieved no reply.

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Responses

Response from The Maidstone Hospital 11 years ago
The Maidstone Hospital

Submitted on 08/04/2013 at 18:04
Published on nhs.uk on 09/04/2013 at 05:15

Thank you for your comments relating to your annual cardiology check at the Maidstone Hospital, we are sorry to hear of your concerns. We do hope that you have now received your appointment. We would also like to apologise that you have been unable to contact the PALS Team at the Trust. Please do email mtw-tr.complaints@nhs.net with your name, date of birth, contact telephone number or email address and we will be able to contact you to discuss your concerns with you directly. Kind regards, Maidstone & Tunbridge Wells NHS Trust

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