This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Excellent

Story from nhs.uk

"Excellent"

About: Wansbeck Hospital

Anything else?

I attended the Wansbeck A&E today and from stepping in the door from booking in with the reception staff to meeting a assessment nurse then seeing the Dr the service was excellent ! It's not untill you need the NHS that you really see it for the brilliant service it is.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Wansbeck Hospital 11 years ago
Wansbeck Hospital

Submitted on 06/04/2013 at 16:03
Published on nhs.uk on 09/04/2013 at 05:15

Dear Mr Stewart,

I do hope you are on the mend after your recent trip to A&E. Thank you so much for getting in touch and letting us know about your very positive experience of care at Wansbeck.

I think excellent teamwork is often at the heart of great care and so I was delighted that you felt all the staff you met played a part in helping you feel confident that you were being cared for in the right way. Thank you. Your recommendation of our service means a lot to us.

We will ensure your celebration of the NHS and kind words about our care are passed on to the emergency care team – they will greatly appreciate your thoughtfulness.

Kind regards,

Annie.

Annie Laverty

Director of Patient Experience.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k