"Excellent"

About: Wansbeck Hospital

Anything else?

I attended the Wansbeck A&E today and from stepping in the door from booking in with the reception staff to meeting a assessment nurse then seeing the Dr the service was excellent ! It's not untill you need the NHS that you really see it for the brilliant service it is.

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Responses

Response from Wansbeck Hospital

Dear Mr Stewart,

I do hope you are on the mend after your recent trip to A&E. Thank you so much for getting in touch and letting us know about your very positive experience of care at Wansbeck.

I think excellent teamwork is often at the heart of great care and so I was delighted that you felt all the staff you met played a part in helping you feel confident that you were being cared for in the right way. Thank you. Your recommendation of our service means a lot to us.

We will ensure your celebration of the NHS and kind words about our care are passed on to the emergency care team – they will greatly appreciate your thoughtfulness.

Kind regards,

Annie.

Annie Laverty

Director of Patient Experience.

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