"Treatment of my disabled son"

About: Southampton General Hospital / Respiratory medicine

(as a parent/guardian),

My Son is 19 years old and profoundly disabled. This is his first hospital admission to an adult ward, as up until now he has always been cared for in paediatrics.

Well all I can say is I'm not surprised people that people experience poor care - because when it comes to my son, the staff who've been in contact with him have not seemed to have a clue.

What a shock to the system from paediatrics. I usually have had faith in Southampton General Hospital but not now.

Resuscitation in A&E were fabulous but its been a slow decline from there to acute medical ward. I've been on the ward for 2 hours with my son, asked for suction machine over an hour ago but have still not received it.

There are of course a minority of excellent nurses who have shown him compassion, dignity and made me feel like he is worthy human being, but in our experience, they are a minority.

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Responses

Response from Southampton General Hospital

I am really sorry to read that the transition to an adult ward has been difficult for both you and your son. We are keen to work with you to get things right. Please do not hesitate to discuss your concerns with the nurse in charge of the ward, the Matron or Patient Support Services who can be contacted on 023 8079 6325

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