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Hospital Feedback

Story from nhs.uk

"Hospital Feedback"

About: Royal Lancaster Infirmary

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One of the doctors who didn't care the patients before, then when it comes his turn, all

the patients in the same room were kicked out at the same time. Amazing efficiency of

using the medical resource. Further, the doctor is not professional, when i told him my symptoms he didn't realise the reason why and even not willing to listen to my explanation. It is easy to learn medical knowledge now, if he didn't want to listen to me, it's ok because i am a patient. But if he didn't understand the disease and still did the practice, he just ruined out the good impression of being a doctor.

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Responses

Response from Royal Lancaster Infirmary 11 years ago
Royal Lancaster Infirmary

Submitted on 05/04/2013 at 11:24
Published on nhs.uk on 06/01/2014 at 08:32

We’re sorry you feel the care offered at Royal Lancaster Infirmary let you down and we’d like to investigate as we believe we should be providing high quality care. As you don’t give us any details as to which area of the hospital you are referring to we would ask you to contact our Customer Care Department on 01539 795497 so we can investigate the issues you have raised and report back to you

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