"Upset the consultant left without seeing me"

I had an appointment in the out patient department in November, I arrived for my appointment on time and took a seat in the waiting room. I'd been there many times before and so was used to every clinic running late.

I had been waiting for about an hour and a half when I saw my consultants with whom I had my appointment casually walk past me, I thought nothing of it and continued to wait.

I waited about another half hour when I was called through to the clinic area, where I was instructed to wait in one of the clinic rooms, I waited there approx 10 mins when a doctor I had never seen before entered the room. He apologised for my wait but then said that my consultant had left for the day and had gone home.

I was very upset as this was the first appointment I had been given since I had my operation in April, 7 months earlier, despite my gp writing to the consultant on three occasions to ask why I hadn't been seen.