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"Out Patients Dept."

About: Mount Vernon Cancer Centre

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On the 4/4 /2013 I took my Mum to the outpatients department for a follow up eye examination as a problem was discovered by our own optician following my Mums cataract operation. The staff right throughout the department were excellent, from the volunteer who helped us check in, the reception staff who were friendly and efficient, the nurses who dealt with my Mum, who is 83 and also suffering with lung cancer, were patient and understanding, and also the doctor who carried out the examination was very thorough and explained everything to us.

Nobody likes having to visit the hospital, but the staff made it as stress free as possible.

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Responses

Response from Mount Vernon Cancer Centre 11 years ago
Mount Vernon Cancer Centre
Submitted on 09/04/2013 at 16:22
Published on nhs.uk on 10/04/2013 at 05:15


Thank you very much for getting in touch with us, and we’re so pleased that you and your mother were happy with the care you received. We’ll share your kind words with our team – and we know they’ll be very pleased to hear them.

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