"Waiting Times"

About: Bedford Hospital South Wing

Anything else?

gave GP referral letter to Physiotherapy 3 weeks ago. Told it's a 6 week wait to receive letter for initial appointment. which will be some time after that. Not sure that 6 weeks+ on codeine 4 times a day is a good idea for a recovering alcoholic, so I guess it's back to the GP (probably 7-10 days as it's not urgent).

The NHS is safe in their hands !

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Bedford Hospital South Wing

Hello,

Thank you for sharing your experience at Bedford Hospital. I am sorry if the care you received was not appropriate.

If you would like to make a formal complaint - or if you would simply like to discuss the issues you encountered - I would encourage you to contact our Patient Advice and Liaison Service team (PALS) via the details on our website at http://www.bedfordhospital.nhs.uk/patients/pals-and-complaints

You can also contact PALS via email to PALS@bedfordhospital.nhs.uk, by calling the team on 01234 795814, or by writing a letter to:

PALS

Bedford Hospital NHS Trust

Bedford

MK42 9DJ

Thank you for sharing your experience, and I hope your condition is resolved soon.

Ben Raza , Senior Communications Officer , Bedford Hospital NHS Trust

  • {{helpful}} of {{total()}} people think this response is helpful

Response from Communications Team, Bedford Hospital NHS Trust

Hello,

Thank you for sharing your experience at Bedford Hospital. I am sorry if the care you received was not appropriate.

If you would like to make a formal complaint - or if you would simply like to discuss the issues you encountered - I would encourage you to contact our Patient Advice and Liaison Service team (PALS) via the details on our website at http://www.bedfordhospital.nhs.uk/patients/pals-and-complaints

You can also contact PALS via email to PALS@bedfordhospital.nhs.uk, by calling the team on 01234 795814, or by writing a letter to:

PALS

Bedford Hospital NHS Trust

Bedford

MK42 9DJ

Thank you for sharing your experience, and I hope your condition is resolved soon.

Ben Raza, Senior Communications Officer, Bedford Hospital NHS Trust

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story